Delivering in the
Right Places
By 2035, we will be well on our journey to provide care in the right place, in facilities that are fit for purpose, flexible and promote recovery.
We will be using real time integrated data to inform joint decision making and multi-disciplinary team working, giving people access to and ownership of their data to enable them to manage their health and wellbeing.
We know that the quality of the environments in which we provide care makes a difference to patient experience and outcomes. In 2023, many of our facilities are no longer fit for purpose and we know that poor quality environments lead to poorer outcomes and experience for patients and the team.
To deliver outstanding care, we need to provide services in the right place to meet a person’s needs in facilities that are fit for purpose:
- Caring for people at home using technology to monitor health and access the support needed, enabling people to be in control of their own care.
- We will deliver as much as we can locally so people can access advice, care and support in their local community.
- Our hospital environments will optimise patient experience and recovery and provide the facilities needed by our colleagues for their wellbeing. Our hospitals will be ‘digitally-enabled hospitals’ where health and care systems are fully connected across the patient pathway.